LocalHVACHelp.org ("we," "us," or "our") operates as an advertising and lead-generation service that connects consumers with licensed HVAC contractors. This Privacy Policy explains how we collect, use, and protect information when you visit our website or contact us by phone.
1. Information We Collect
We may collect the following types of information:
- Phone call data: When you call the number displayed on our site, your call may be recorded or tracked for quality assurance and business purposes.
- Usage data: We collect standard web analytics data including IP address, browser type, pages visited, and referring URLs via cookies and tracking technologies.
- Voluntarily submitted data: If you submit a form or contact us, we collect the information you provide (name, phone number, zip code, service request details).
2. How We Use Your Information
- To connect you with qualified HVAC service providers in your area
- To track and measure advertising campaign performance
- To improve website functionality and user experience
- To comply with legal obligations
3. Sharing of Information
We may share your information with:
- HVAC contractors and service partners for the purpose of fulfilling your service request
- Marketing and analytics partners (e.g., Google Ads, call tracking platforms) to measure campaign effectiveness
- Legal authorities when required by law
We do not sell your personal information to third parties for their own independent marketing purposes.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies including Google Analytics and call tracking pixels. You may disable cookies in your browser settings, though this may affect site functionality.
5. Call Recording
Phone calls made to numbers displayed on this website may be recorded and/or monitored for quality assurance, training, and compliance purposes. By calling, you consent to such recording.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy or as required by law.
7. Your Rights
Depending on your location, you may have the right to access, correct, or delete personal data we hold about you. To make such a request, contact us at the information below.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at:
LocalHVACHelp.org
Email: ecommarket@yahoo.com